Shipping Policy
We provide free shipping to most countries worldwide.
Our logistics partners are carefully selected to ensure every order is delivered safely and on time.
Duties and Customs Taxes
We aim to make your shopping experience as seamless and transparent as possible.
No duties or customs charges will be collected upon delivery. All import duties and customs handling procedures are fully arranged in advance, ensuring a smooth and predictable delivery process.
We currently do not collect local sales taxes (such as VAT or regional sales taxes) at checkout. In most regions, your order will arrive without any additional tax payments required from you.
If you have any questions regarding duties or taxes, please feel free to contact our customer support team — we’re always here to help.
Processing Time
Orders are processed within 2-3 business days before shipment. We do not ship on weekends or public holidays.
Estimated Delivery Time
North America: 5-14 business days
Europe: 5-14 business days
Australia / New Zealand: 6-14 business days
Asia: 5-14 business days
Latin America & Other Regions: 10-20 business days
Express Shipping
Express options (4-8 business days) are available for selected countries and products. Please contact our customer service before placing an express order.
Tracking Information
Once your order has been shipped, a tracking number will be sent to your email. If you do not receive this email, please check your spam folder or contact us at support@jetaimeresolute.com
Unexpected Delays
Delivery times may occasionally be affected by customs inspections, logistics disruptions, or local holidays. If your package takes longer than expected to arrive, please reach out to us for assistance.