Terms of service
TERMS OF SERVICE
Last Updated: [2025/3/22/]
Welcome to Je t'aime Resolute! These Terms of Service ("Terms") govern your use of our website [www.jetaimeresolute.com/] (the "Site") and the services and products we offer. By accessing our Site or making a purchase, you agree to comply with these Terms. Please read them carefully before using our services.
1. OVERVIEW
This website is operated by Je t'aime Resolute. Throughout the site, the terms “we”, “us” and “our” refer to Je t'aime Resolute. Je t'aime Resolute offers this website, including all information, tools, and services available, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and content contributors.
If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services. If these Terms are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools added to the current store shall also be subject to these Terms of Service. You can review the most current version at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically for changes. Your continued use of the website after any updates constitutes acceptance of those changes.
Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform to sell our products and services.
2. ONLINE STORE TERMS
By agreeing to these Terms, you confirm that you:
· Are at least the age of majority in your country, state, or province of residence.
· Will not use our products for any illegal or unauthorized purpose.
· Will not violate any local, state, federal, or international laws when using our service, including but not limited to copyright laws.
· Will not transmit viruses, malware, or any code of a destructive nature.
A violation of any of these Terms will result in immediate termination of your access to our Services.
3. GENERAL CONDITIONS
· We reserve the right to refuse service to anyone at any time for any reason.
· You understand that your content (excluding credit card information) may be transferred unencrypted over various networks and may be modified to conform to technical requirements. Credit card information is always encrypted during transmission.
· You agree not to copy, sell, resell, or exploit any part of our Service without express written permission from us.
4. PRODUCT & PRICING INFORMATION
· Prices for our products are subject to change without notice.
· We reserve the right to modify or discontinue any product at any time without prior notice.
· We strive to provide accurate product descriptions and images, but we do not guarantee that product descriptions, colors, or other content are 100% accurate due to variations in monitors and production.
For more details, visit our Refund & Return Policy.
5. ORDER PROCESSING & SHIPPING
· Orders are processed within 3-5 business days, excluding weekends and holidays.
· Delivery times may vary due to customs, carrier delays, or unforeseen circumstances.
· If a package is lost in transit, we will assist in resolving the issue but are not responsible for lost or stolen packages after delivery.
For full details, refer to our Shipping Policy.
6. RETURNS & REFUNDS
We accept returns and exchanges under the following conditions:
· For Defective or Damaged Products: If your item has a quality issue (excluding damages caused by improper use or accidental damage), we will provide a free replacement, and we will cover the shipping cost. Please contact us as soon as possible after receiving the product.
· For Non-Quality Related Returns: If you wish to return an unused item for personal reasons, you may do so within 7 days of receiving the package. The product must be unused, in its original packaging, and in original condition (no signs of wear, scratches, or alterations). In this case, the customer will be responsible for the return shipping costs.
For details, visit our Return & Refund Policy.
7. PAYMENT & BILLING INFORMATION
· We accept credit cards, PayPal, and Shopify Payments.
· You agree to provide accurate and complete billing information.
· We reserve the right to limit or cancel orders suspected of fraud.
8. THIRD-PARTY SERVICES & LINKS
We may provide access to third-party tools and services (e.g., Google Analytics, Facebook Pixel). We do not control these third-party services and are not responsible for their content, privacy policies, or terms.
Use of these third-party services is at your own risk.
9. INTELLECTUAL PROPERTY RIGHTS
· All content on this site, including logos, images, text, and graphics, is owned by Je t'aime Resolute and is protected by copyright and trademark laws.
· You may not copy, modify, or distribute any content without our written permission.
10. LIMITATION OF LIABILITY
Je t'aime Resolute is not liable for:
· Indirect, incidental, punitive, or consequential damages resulting from use of our products or services.
· Loss of data, revenue, or business due to system errors, shipping delays, or cyberattacks.
Our total liability, if applicable, shall not exceed the amount paid for the product.
11. INDEMNIFICATION
You agree to indemnify and hold harmless Je t'aime Resolute and its affiliates from any claims, damages, or legal fees arising from your violation of these Terms or misuse of our services.
12. GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of Canada.
13. CHANGES TO TERMS OF SERVICE
We reserve the right to update these Terms at any time. Your continued use of our website after changes are posted constitutes acceptance of those changes.
You can review the latest version at any time here:
www.jetaimeresolute.com/pages/terms-of-service
14. CONTACT INFORMATION
Customer Support Email: support@jetaimeresolute.com
Website: www.jetaimeresolute.com/